RC

Receipts

Sales Money received Refundable

A receipt records money received from a customer - a payment voucher you can print and hand over. Receipts are recorded against a customer (not a single invoice), can be refunded, and unlike invoices they can be edited or deleted while they are still active.

Receipt vs Customer Payment

A Receipt is a standalone voucher for cash/cheque received from a customer. A Customer Payment is money applied to a specific invoice, which lowers that invoice's balance due. Use a receipt for a general payment voucher; use a payment when you are settling a particular bill.

Recording a receipt

  1. Open Receipts → NewThe receipt form opens.
  2. Set the date and methodEnter the receipt date and how the money came in.
  3. Pick the customerTheir name and PAN fill in automatically.
  4. Enter the amount and saveThe receipt is numbered and ready to print or email.

The form, field by field

Receipt header

FieldRequiredWhat to enter
Receipt Date (BS) BS dateYesThe date the money was received, in Bikram Sambat.
Payment Method selectYesHow it was received - Cash, Cheque, Creditor (set against an outstanding balance) or Other.
Method Detail textOptionalA finer description of the method - card, online_transfer, wallet and so on.
Reference textOptionalThe cheque number or transaction ID, so you can trace the payment later.

Customer

FieldRequiredWhat to enter
Customer pickerYesThe customer who paid. Choosing one auto-fills the name and PAN.
Customer Name textAutoFilled from the chosen customer; editable.
Customer PAN textOptionalThe customer's 9-digit PAN, where relevant.

Amount

FieldRequiredWhat to enter
Total Amount amountYesThe amount received. Must be greater than zero.
Remarks text areaOptionalA free note printed on the receipt.

Refunds

To return money to a customer, open the receipt and choose Refund. A refund needs:

FieldRequiredWhat to enter
Amount amountYesHow much to refund. Can be the whole receipt or part of it.
Reason textYesWhy - at least 3 characters. Kept for the record.
Refund Date (BS) BS dateOptionalWhen the refund was made; defaults to today.
Method Detail textOptionalHow the refund was paid out.

After a refund the receipt's status becomes Refunded or Partial refund depending on how much you returned.

Status and actions

A receipt is Active, Refunded, Partial refund or Void. While active you can edit or delete it; you can also print, reprint, email and export the receipt voucher.

Keep the reference filled

For cheque and transfer receipts, always fill the Reference (cheque number or transaction ID). It is the quickest way to match a receipt to a bank entry at reconciliation time.