Privacy Policy

1. Information We Collect

MISAC Intelligence Pvt. Ltd. collects information you provide directly to us when you use our website (mis.ac), request a product demonstration, contact us for support, or use our ERP software products. This may include:

• Contact information such as name, email address, phone number, and company name
• Business information such as company size, industry, and current software systems
• Usage data when you interact with our website, including pages visited and features accessed
• Technical data such as browser type, device type, and IP address collected automatically

2. How We Use Your Information

We use the information we collect to provide and improve our products and services, communicate with you about your inquiries and our offerings, schedule and conduct product demonstrations, provide technical support, and send product updates and relevant information where you have consented to receive such communications.

We do not sell your personal information to third parties. We do not use your information for purposes unrelated to our ERP and accounting software products and services.

3. Data Storage and Security

Your data is stored securely on servers located in Nepal or in cloud infrastructure with appropriate security controls. We implement technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. Access to personal data is restricted to employees who require it to perform their job functions.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser. See our Cookie Policy for full details on what cookies we use and how to manage them.

5. Third-Party Services

We may use third-party services for analytics, communication, and hosting purposes. These services may collect information in accordance with their own privacy policies. We use Google Analytics to understand website usage patterns. WhatsApp communications are subject to Meta's privacy policy.

6. Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information where there is no legitimate reason to retain it, and opt out of marketing communications at any time. To exercise these rights, contact us at [email protected] or via WhatsApp at +977-9843657489.

7. Contact

For privacy-related inquiries, contact MISAC Intelligence Pvt. Ltd. at [email protected] or +977-9843657489 (WhatsApp/Viber). We respond to privacy inquiries within five business days.