The place to tell the MISAC team about a problem you found, or to ask for something the system does not do yet. What you write here goes to the people who build MISAC.
When to use it
When a screen shows something wrong or does not do what it should. Also when you need a feature, a report or a change that would save you work.
Where to find it
System > Request Issues/Request Feature.
The fields on this screen
| Field (on screen) | What to enter | Required |
|---|---|---|
| Issue Type | (not explained yet) | No |
| Issue Title | (not explained yet) | No |
| Tag Feature | (not explained yet) | No |
| Issue Detail | (not explained yet) | No |
Adding a record
- Open System > Request Issues/Request Feature and click Add / New.
- Pick the Issue Type: a problem, or a request for something new.
- Give it a short Issue Title that says what is wrong or what you need.
- In Tag Feature, pick the screen it is about.
- In Issue Detail, say what you did, what you expected and what happened instead. The more exact you are, the faster it is fixed.
- Save.
Tips and common mistakes
- Keep to one problem per request. Two unrelated problems in one request are hard to track.
- You can edit a request once it is saved, but you cannot delete it.
- For help using a screen today, press ? beside its title. For a question to a person, use "Still stuck? Tell support" at the bottom of any guide.
Related guides
See also Ticket Type.