Learning and courses
Courses, lessons, quizzes and certificates.
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Article / SOP
Screen
A written page in your knowledge base: a standard operating procedure, a policy, or a how-to that staff can be pointed at.
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Certificate
Screen
Proof that a learner completed a course, with the date it was issued and the date it stops counting.
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Course
Screen
A training course your staff can be put on.
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Course Module
Screen
A chapter inside a course.
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Enrollment
Screen
Puts one learner on one course.
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Knowledge Category
Screen
The filing tree for your knowledge base and your training courses.
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Lesson
Screen
One unit of learning inside a course: a page of text, a video, a document, a link, or a pointer to an article you have already written.
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Lesson Progress
Screen
One row per lesson per enrolment, recording whether that learner has finished that lesson.
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Question Option
Screen
One answer choice on a quiz question, and whether that choice is a correct one.
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Quiz
Screen
A set of questions attached to a course, or to one lesson inside it, used to check that a learner has taken the material in.
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Quiz Attempt
Screen
One learner's sitting of one quiz, with the score they got and whether they passed.
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Quiz Question
Screen
One question on a quiz, with the marks it is worth and the way its answer is judged.
Open Help inside MISAC to raise a ticket with your screen attached, or talk to us directly.