Rental and billing

The billing console for one billing month.

A record of what each automatic billing run did, one line at a time: who was billed, who was skipped, and why.

The physical blocks of your property.

A short list of the kinds of trade your tenants run, such as Grocery, Garment or Restaurant, each with a code and a name.

A guided, step-by-step way to register a new rental customer: the customer record, the shutters they occupy with their services and rates, and the fine or discount policy that applies to them.

The heading of a fine and discount ladder: a named rule such as "Rent: 3 percent early payment, 10 percent late" that decides what is added to or taken off a bill depending on when the customer pays.

One rung of a discount and fine ladder: pay within so many days of the due date and this percentage applies.

The list of floors in your property: Ground, First, Second, Basement and so on.

An escalation ladder: how much a tenancy's rate goes up, and how often.

A utility meter on the property (electricity or water), with its number, its group and the board it sits on.

The record that says which meter belongs to which rental customer, and from when.

One round of meter readings: you pick the month, the service and the part of the property you walked, then record a row for each meter you read.

The record that says which discount and fine policy applies to one customer for one service.

The list of ways a rent or a service charge can be priced: per month, per square foot, or per unit consumed.

A rental service you bill for, such as rent, common area maintenance, electricity, water or parking.

The physical unit you rent out (a shop, stall or shutter).

The agreement between one tenant and one unit: who occupies which shutter, from when, and what they pay for each service.